Traditionally oriented towards the development and quality-assurance of the trade, the management noticed that there was an increasing need among members for support in their positioning in the field. The

The board of directors and management of the best packaging factory in the branch were convinced of their approach, but were nevertheless compelled by the market to offer ‘evidence’. Antonie

Newly established business units with a responsibility to produce results had to start operating like a commercial undertaking, even though they had a largely civil past. In plenary sessions, Antonie

That a system is effective, does that imply that it is guaranteed that only good product will be produced? We know that even full inspection of the final product will

ISO19011 defines the objective of system audits a.o. as ‘evaluation of effectiveness of management system in meeting its specified objectives’. I find that people use this definition, but have different